{"name":"TV Voucher Chat Demo Socket Server","socketPath":"/socket.io","customerStartEvent":{"emit":"startChat","payload":{"name":"Customer Name","email":"customer@example.com","hpno":"08123456789"}},"serverReplies":["startChatSuccess","receiveMessage","ticketQueued","ticketTaken","ticketClosed"],"customerEvents":["startChat","sendMessage","closeTicket"],"agentEvents":["agentlogin","takeTicket","takeHoldTicket","agentSendMessage","holdTicket","closeTicket"],"agentServerReplies":["agentLoginSuccess","listqueue","listchat","ticketTaken","receiveMessage","messageSent","queueUpdated","chatUpdated","listhold","ticketHeld","ticketHoldSuccess","holdTicketTaken","ticketClosed"]}